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Profit With Honor: The New Stage of Market Capitalism by Daniel Yankelovich. This wise and optimistic book examines the rampant scandals that plague American corporations today and shows how companies can reverse the resulting climate of mistrust. By seizing the opportunity to address some of the nation's -- and the world's -- most serious problems, business can strengthen its reputation for integrity and service and advance to a new stage of ethical legitimacy. Daniel Yankelovich, a social scientist and an experienced member of the corporate boardroom, describes the toxic convergence of cultural and business trends that has led inexorably to corporate scandals. Yet he offers reassurance that opportunity exists for positive change. Creative business leaders can advance market capitalism to its next stage of evolution, building upon business norms that simultaneously emphasize the legitimacy of profit making and the importance of the care that companies give to employees, customers, and the larger society. The book asserts that American culture has abandoned its old tradition of enlightened self-interest, of "doing well by doing good." A narrow legalism has taken over ("I didn't break the law; therefore I didn't do anything wrong"). Yankelovich argues that attempts to deal with such flawed ethical norms by means of more laws and regulations cannot succeed. He offers a series of case histories to show how and why stewardship ethics can strengthen individuals, corporations, the nation, and the world economy. |
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The Taboos of Leadership: The 10 Secrets No One Will Tell You About Leaders and What They Really Think by Anthony F. Smith and Steven M. Bornstein. Most leaders who make it to the top possess characteristics that are all too human: they have politically incorrect attitudes, are conflicted, and play politics to get their way. Written by leading management consultant Anthony F. Smith, The Taboos of Leadership reveals the rarely discussed realities of leadership -- the secrets that leaders just cannot admit to publicly for fear of losing power, self-respect, or even their jobs. This revelatory book will help both leaders and followers achieve real understanding and co-create a two-way street culture of openness, trust, and improved performance in their organizations. The Taboos of Leadership discloses ten guarded secrets that leaders can't discuss, even with their closest constituents, including: charisma shouldn't make a difference . . . but it does; women make better leaders . . . when that's what they really want to do; blatant self-interest is dangerous . . . in followers, not leaders; thou shalt not play favorites with friends and family . . . except when it makes a lot of sense; and more. |
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I Didn't See it Coming: The Only Book You'll Ever Need to Avoid Being Blindsided in Business by Nancy C. Widmann, Elaine J. Eisenman, and Amy Dorn Kopelan. Managers have been under siege for the past ten years. They have been forced to downsize, restructure, merge, combine jobs, and inflate profits. They got on board and did what the boss asked. Then, in came a new boss, or consultant, and out went those same managers who had been willing to play the game. Those managers might still have jobs if they had been able to spot the red flags that signal trouble. In fact, the most dedicated and driven professionals are often the employees least likely to notice the office threats and pitfalls around them; they're too busy working! I Didn't See It Coming provides savvy advice and strategic insights for recognizing and dealing with the situations that can threaten your career. This book will help you develop the skills you need to read the room, correctly assess what is happening around you, and control your career destiny. It shows you why you need an exit strategy, how to navigate the political terrain, how (and why) to differentiate between colleagues, and why it's important to follow the money. Everyone can benefit from understanding how office politics works and what you can do to enhance your position. For anyone in a dicey situation -- even if you don't know it yet -- this is the ultimate guidebook for office survival. When it comes to your career, don't take chances! Take charge and make sure you see it coming. The authors of this utterly unique career guide are three high-powered former executives from major corporations. Each has been on the firing line, faced situations where she didn't see it coming, and emerged more knowledgeable and successful. Not only do the authors know how to spot dangers and wage a clever campaign of corporate politics, they each have worked with and interviewed hundreds of executives whose stories reveal all the different ways and reasons people get blindsided. |
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Ignited: Managers! Light Up Your Company and Career for More Power More Purpose and More Success by Vince Thompson. Ahh, the life of a manager. You're squeezed between the needs of your corporation, your team, your customers, and your colleagues. Too often, you're maligned, misunderstood, downsized, reengineered, reorganized, and even misled. Even in the best organizations, you face brutal competition, non-stop pressure, and relentless change. But, whatever your day-to-day realities, you can achieve far greater power, purpose, and success and Ignited will show you how. If you're ready to take back your business, your career, and your life, Ignited is for you. |
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Simple Solutions: Harness the Power of Passion and Simplicity to Get Results by Thomas Schmitt, Arnold Perl, and Frederick W. Smith. Combining the rational, logical instincts of the left brain with the passionate and artful skills of the right brain, this book offers a leadership approach that is both highly effective and deeply inspirational. Perfect for anyone assuming a leadership position, it presents simple solutions on such topics as effective collaboration, achieving goals, leadership styles, team-building, inspiring people to success, and more. |
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Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't by Ram Charan. Ram Charan, coauthor of the bestseller Execution: The Discipline of Getting Things Done, gives readers a bold new approach to understanding leadership. Charan suggests that when it comes to choosing our business leaders, we don't recognize the crucial difference between the appearance of leadership and the actual ability to run a business. We focus too much on superficial things, like raw intelligence or a commanding presence, and don't pay near enough attention to the skills leaders need. In his new book, Charan identifies the eight skills leaders must develop and refine, and explains how personal traits factor in. |
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Paradigm Found: Leading and Managing for Positive Change by Anne Firth Murray. Millions of people are frustrated by the lack of innovation and accountability undertaken by the government and other organizations, but they don't know where or how to begin making changes. Paradigm Found is a primer for creating or reshaping institutions and businesses to be run on principles often voiced but rarely followed: learning, equality, tolerance, consensus, empowerment, generosity, and hearing and acknowledging all voices. Providing examples from her own rich experience, Murray shows readers what one individual can do to implement change from within, and how to do it. She encourages others to take risks, start organizations, and judge when it is time, and how, to move on. Full of practical suggestions for giving life to values and engaging stories of what works and what doesn't, Paradigm Found demonstrates that it is possible to walk the talk, even when it isn't easy. |
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Will Your Next Mistake Be Fatal?: Avoiding the Chain of Mistakes That Can Destroy Your Organization by Robert Mittelstaedt. What catastrophes have in common -- and how to keep them from happening to you! Introducing M3: the first systematic approach to
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Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers by Jeffrey F. Rayport, Bernard J. Jaworski. Now more than ever, success is based on how well firms manage interactions with customers. Short on appropriately skilled labor and flush with new intelligent technologies, visionary managers are not just outsourcing or sending work offshore for greater efficiency; they are recruiting machines into the workforce for greater effectiveness. Technology is taking over "front office" roles in customer relationship management -- sparking a revolution in how firms serve customers and compete with rivals. Jeffrey F. Rayport and Bernard J. Jaworski argue that as this "front-office automation" revolution unfolds, competitive advantage will increasingly depend on deploying the right mix of interfaces with customers -- human, automated, and hybrids of both - -- to surpass current levels of performance and service. Based on extensive research inside both start-up and established businesses, Best Face Forward proposes guiding principles and a practical auditing tool for determining how humans and machines can best collaborate in mediating critical customer interactions. |
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Triumph from Failure: Lessons from Life for Business Success by Robert Alistair McAlpine, Kate Dixey. Alistair McAlpine and Kate Dixey plumb the depths of happiness and come up with what it takes to achieve that elusive goal and be successful in life, business and relationships with coworkers, bosses, employees and people in general. Drawing on philosophy and historical references, McAlpine and Dixey show how incorporating a simple and yet sophisticated approach to all aspects of life: Eating, Drinking, Working, Sleeping, Imagining, Kindness, Rhythm, Beauty, and Understanding, will help anyone, regardless of their occupation and status, to define and achieve happiness, and to put meaning back into our lives. |
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Ideas are Free: How the Idea Revolution is Liberating People and Transforming Organizations by Alan G. Robinson, Dean M. Schroeder. A worker in one of Europe's largest wireless communication companies showed his manager how to repair an error that was costing the company $30 million per year. A secretary at Grapevine Canyon Ranch proposed a simple change to pull the company's website to the top of search engines. These are just two of many examples in Ideas are Free that highlight the single best resource in a company - those frontline employees who can see those telling little details that escape managers. Based on extensive research with hundreds of companies around the world and in every major field, this practical book shows how to draw the most useful ideas from frontline employees and, in the process, significantly improve the atmosphere - and success quotient - of any organization. Ideas are Free is the definitive book on getting - and applying - business-transforming ideas from frontline employees, and will be required reading for Alan Robinson's televised course on PBS - The Business Channel. |
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Authentic Leadership by Bill George. With the stock market in a paralyzing malaise as a result of the misdeeds of corporate leaders, frightened investors wonder when it will end? In the wake of these troubling times, one of America's most successful CEOs, Bill George, says that simply throwing corporate rogues in jail and enacting new laws and regulations will not solve the problem. In his bold new book, the former chairman and CEO of Medtronic contends, "We don't need new laws. We need new leadership," to get us out of the current corporate crisis because "you can't legislate integrity." |
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The Trusted Leader by Robert M. Galford, Anne Seibold Drapeau. Whom do you trust at work and who trusts you? By inviting readers to answer these two questions, authors Galford and Drapeau get their arms around the slippery yet strategic dimension of trust in organizations. The authors define three areas of trust, including strategic trust (assurance the organization is doing the right things), organizational trust (belief in the way things are being done), and personal trust (confidence between leader and employees). These ideas are illuminated through self-assessments and definitions of the competencies of a trusted leader. |
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Continuity Management by Hamilton Beazley, Jeremiah Boenisch, David Harden. "How can I keep knowledge from walking out the door when employees leave?" This pressing question is insightfully answered in this landmark book. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. |
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How to Become a Great Boss: The Rules for Getting and Keeping the Best Employees by Jeffrey J. Fox. In his other bestselling business books (How to Become CEO: The Rules for Rising to the Top of Any Organization and How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients, Jeffrey Fox has helped hundreds of thousands of readers land great jobs and rise to the top of their professions. Now he turns his contrarian eye to the process of staying on top by fostering teamwork and creating a sturdy network of support. Fox's advice is delivered in snappy, to-the-point chapters that zero in on his creative -- and even contrarian -- advice. |
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The Phoenix Effect: 9 Revitalizing Strategies No Business Can Do Without by Carter Pate, Harlan Platt. Walks executives, strategists and entrepreneurs through a thorough evaluation of their company. Whether the business needs an overhaul or tuneup, the authors detail how to determine its new direction, strengthen its corporate identity, negotiate restructuring and mergers and get the most from assets, employees and products. The book is full of examples of real-life success and failure at companies like Marriott, Laura Ashley, Netscape and CDnow. Tom Peters, author of In Search of Excellence said: This is the book I'd want to read if someone turned over the reins of a business to me tomorrow morning. |
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Simplified Strategic Planning by Robert W. Bradford, J. Peter Duncan, Brian Tarcy. This book is about how to devise an appropriate strategy for your organization. It answers questions like: What strategies assure the greatest growth in profitability? What is the fastest way to assure you have a good strategy? What will create sustainable success over a longer period of time? |
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Open-Book Management: Getting Started by Catherine Ivancic, Jim Bado. Shows how to make fundamentals fit a company's culture and business challenges. It covers key topics, from getting the numbers straight to smoothing out communication so that everyone in the enterprise can participate. |
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Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and
When They're Not by Chris Argyris. The author believes that most corporate advice has too many "abstract claims, inconsistencies, and logical gaps to be useful as a concrete basis for concrete actions in concrete settings." He discusses moving from a management style that breeds resentment and internecine warfare and points toward one that allows the facts to speak for themselves. |
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Peter Drucker on the Profession of Management by Peter Drucker. A compilation of Drucker's work that has appeared in the Harvard Business Review over the last 30 years. Review editor Nan Stone has organized 13 articles into two sections. The first, "The Manager's Responsibilities," focuses on the work of management, making decisions, and practicing innovation. The second section, "The Executive's World," looks at how managers should manage in a knowledge-based economy. |
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Management Challenges for the 21st Century by Peter Drucker. For decades people have looked to Peter Drucker for the best thinking about professional management on the planet. In "Management Challenges for the 21st Century," Drucker peers into the next millennium and discovers a new management paradigm -- not just for business, but for any organization. |
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First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham, Curt Coffman. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated", "people are capable of almost anything", and "a manager's role is diminishing in today's economy." |
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Creating the High Performance Team by Steve Bucholz & Thomas Roth. Shows managers how to create a sense of interdependence in a team, how to set goals through participative leadership, how to anticipate problems and deal with them before they arise. |
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How to Become Ceo: The Rules for Rising to the Top of Any Organization by Jeffery J. Fox. Fox presents 75 commonsense rules about successfully conducting your career. Rules like "Know Everybody by Their First Name" and "No Goals No Glory" may seem obvious; others, such as "Don't Take Work Home from the Office" or "Don't Have a Drink with the Gang" may not. Each is accompanied by page or two of succinct and thought-provoking explanation. |
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The Great Game of Business by Jack Stack & Bo Burlington. The book that has, since 1992, become the primer for open-book management, a new method based on the concept of democracy, the spirit of sports, and the reality of numbers. Includes a "user's guide" and a discussion guide created especially for this edition. |
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The Power of Open-Book Management: releasing the true potential of
people's minds, hearts and hands by John Schuster. Open-book management is a unique business model based upon the appealingly simple idea that employees who are informed about their organization's financial, sales, and marketing results make more significant contributions to the company's success. This book offers readers plenty of solid advice and guidance on how to launch an open-book management initiative and achieve customer/people-focused enterprise. |
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