Human Resources

Snakes in Suits: When Psychopaths Go to Work by Paul Babiak, Robert D. Hare. Snakes in Suits is a compelling, frightening, and scientifically sound look at exactly how psychopaths work in the corporate environment: what kind of companies attract them, how they negotiate the hiring process, and how they function day by day. You'll learn how they apply their "instinctive" manipulation techniques -- assessing potential targets, controlling influential victims, and abandoning those no longer useful -- to business processes such as hiring, political command and control, and executive succession, all while hiding within the corporate culture. It's a must read for anyone in the business world, because whatever level you're at, you'll learn the subtle warning signs of psychopathic behavior and be able to protect yourself and your company -- before it's too late.

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want by David Sirota, Louis A. Mischkind, Michael Irwin Meltzer. Enthusiastic employees outproduce and outperform. They step up to do the impossible. They rally each other in tough times. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens to dampen their enthusiasm? Management, that's what. The Enthusiastic Employee draws on 30 years of research and experience to show you exactly what managers do wrong - -- and what they should do instead. Drawing on detailed case studies and employee attitude surveys in hundreds of companies, the authors offer research-proven solutions -- - not fads, nostrums, or phony shortcuts. Along the way, you'll identify the dollars-and-cents business case for high employee morale, learn exactly what employee morale means, and discover the specific management practices that offer the greatest positive performance impact.

The Sexual Harassment Prevention Workshop by Stephanie West, J.D. Allen. Promotes respectful, collaborative relationships between men and women. It addresses the most common learning styles, so employees actually retain the information. And it links sexual harassment training to skills used in daily work life, like managing, mentoring, and working in teams. Complete with overheads, handouts, and step-by-step instructions, this complete "train the trainer" workbook can be used as an off-the-shelf course or as a springboard for designing more tailored programs.

Creating a Total Rewards Strategy: A Toolkit for Designing Business-Based Plans by Michael Dennis Graham, Todd M. Manas. Salary, bonuses, benefits and "perks" may be the most visible elements of a rewards program, but other components are just as valuable to employees. This comprehensive book and CD-ROM package shows how nonfinancial rewards can be quantified and combined with monetary measures in a way that complements business objectives.

Human Resource Leadership in the 21st Century by Alan Weiss (Editor). Serves as an authoritative guide through the three primary stages of human resource professional development: transactional (benefits, compensation, training, etc); consultative (conflict resolution, need analysis, department building, internal consulting, etc.); and executive (partnering with senior executives, strategy, executive coaching, etc.).

Follow this Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential by Curt Coffman, Gabriel Gonzalez-Molina. Shows you how the traditional ways to engage people no longer apply in today's world. Instead, it offers a system it calls The Gallup Path, based on the proven, revolutionary strategies of the most successful businesses. You'll learn the prerequisites of an effective workplace, forge unbreakable bonds between employees and customers with the book's 34 Routes to Superior Performance, know the three crucial links that drive productivity and growth, discover the best employee and customer motivators, and much more.

Masterful Coaching by Robert Hargrove. Answers questions like How do you establish the plan? What are the fiduciary responsibilities of the plan administrator? What are the consequences of various choices? How should you compare plans to determine the one that best fits your needs?

Smart Choices: Selecting and Administering a Safe 401(K) Plan by Matthew Gnabasik. Answers questions like How do you establish the plan? What are the fiduciary responsibilities of the plan administrator? What are the consequences of various choices? How should you compare plans to determine the one that best fits your needs?

Building Professionals: Creating a Successful Portfolio by Tammy L. W. Freelin, Fresa J. Jacobs, Diane J. Orton, Robin R. Wingo. One of the greatest challenges facing people entering the workforce is learning about themselves -- recognizing what skills and knowledge they have developed for their chosen fields, and finding opportunities to use those abilities in a career. This easy-to-use tool assists readers in collecting, managing, and organizing a professional portfolio. Helps readers understand how their individual experiences relate directly to the skills and abilities that employers are looking for.

Smart Hiring: The Complete Guide to Finding and Hiring the Best Employees by Robert W. Wendover.

Retaining Top Employees by J. Leslie McKeown. Only those companies that recognize and hold on to their top-performing employees will thrive in a tough competitive environment. Retaining Top Employees focuses on specific actions to make retention a top priority. From innovative recruitment and compensation policies to making effective use of exit interviews, it outlines a complete program for becoming the employer of choice ­­ and is today's most in-depth exploration of this increasingly essential topic.

Handle with Care Motivating and Retaining Employees: Creative, Low Cost Ways to Raise Morale, Increase Commitment, and Reduce Turnover by Barbara A. Glanz. Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE model ­­ Creative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm ­­ for understanding what employees really want from managers.

Coaching for Performance: Growing People, Performance and Purpose by John Whitmore. Since first published over a decade ago, the author has lead the way with this best-selling classic that has sold more than 200,000 copies worldwide. Translated into a dozen languages and considered a "must-read" by such international leaders as Coca-Cola, this is the definitive guide to mastering the skills needed to help people unlock their potential and maximize their performance.

The Performance Appraisal Question and Answer Book: A Survival Guide for Managers by Dick Grote.

The Complete Guide to Conflict Resolution in the Workplace by Marick F. Masters, Robert R. Albright. Explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: an overview of workplace conflict, diagnostic tools for measuring it, techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more.

Rude Awakenings: Overcoming the Civility Crisis in the Workplace by Giovinella Gonthier, Kevin Morrissey. Addresses impolite business behavior, such as interrupting others, setting impossible deadlines, sending crabby e-mails and bullying co-workers. The author, a former ambassador, offers suggestions for various situations, from conferences and meetings to restrooms and copy machine areas. Although the likely audience for her book is managers who have to deal with impoliteness (will ill-mannered employees really pick this book up?), the tips are valuable for anyone working in an office environment.

A Stake in the Outcome: Building a Culture of Ownership for the Long-Term Success of Your Business by Jack Stack, Bo Burlingham. A refreshingly sensitive and sensible guide to motivating employees, this new volume by Stack and Burlingham (The Great Game of Business) is a standout in its crowded genre. Stack is the president and CEO of SRC Holdings Corporation, an employee-owned supplier of renovated engines to auto companies and a celebrated business success story. In 1983, when it looked like SRC's parent company, International Harvester, might shut down its southwestern Missouri "remanufacturing" plant, Stack and 12 other employees bought the place and fashioned a system of employee ownership that turned SRC into a corporation of 22 companies with more than $100 million in sales.

Strategic Human Resources Management: A Guide to Action by Michael Armstrong. Designed to fill what is often a gap between the rhetoric of strategic human resource management (SHRM) and the reality of strategy in action. The first guide to the realistic implementation of the high-sounding HR strategies that every practicioner, academic and consultant is now attempting to put into place.

Delivering Results: A New Mandate for Human Resource Professionals by David Ulrich (Editor). A collection of 15 Harvard Business Review articles on managing human resources. Dave Ulrich wants human-resources managers to start doing "the real work" of companies: improving customer service and increasing shareholder value.

Annual Editions: Human Resources 04/05 by Fred H. Maidment. This reader of public press articles explores the current environment of human resources management; meeting human resource requirements; creating a productive work environment; developing effective human resources; implementing compensation and security; fostering employee/management relationships; and international human resource management.

The Strategic Human Resource Leader: How to Prepare Your Organization for the Six Key Trends Shaping the Future by William J. Rothwell, Robert K. Prescott, Maria W. Taylor. The author says "We wrote it as a manifesto to argue for a new role for Human Resources as a strategic leader of the human side of the enterprise. Just as engineers are not shy about exerting forceful leadership about technology, we believe that Human Resource practitioners should not be shy about exerting forceful leadership on the human side of the enterprise."

Tomorrow's HR Management: 48 Thought Leaders Call for Change by David Ulrich (Editor), Michael R. Losey (Editor), Gerry Lake (Editor), Geraldine Lake (Contributor) . The Society for Human Resource Management presents the essential guide to human resources as it moves into the twenty-first century. A distinguished international panel of contributors offers invaluable insights on everything from the best human resource practices to important trends. Contains 38 insightful essays offering core ideas about Human Resources management.

Building Robust Competencies: Linking Human Resource Systems to Organizational Strategies by Paul C. Green. uses behavioral language to demonstrate how to clearly link everyday actions of workers in a way that will allow an organization to achieve overall business goals. Describes and links the core processes of interviewing, performance measurement, coaching, training, and compensation, and allows managers to consistently identify and elicit desired behaviors to produce needed results.

Adams Streetwise Hiring Top Performers: 600 Ready-To-Ask Interview Questions and Everything Else You Need to Hire Right by Bob Adams, Peter Veruki. Includes 600 ready-to-go interview questions, plus information on all aspects of hiring, including writing help-wanted ads, networking to find the right candidate, checking references, writing letters of rejection, legalities of hiring, and more.

Contented Cows Give Better Milk: The Plain Truth About Employee Relations & Your Bottom Line by Bill Catlette, Richard Hadden. From the authors: Contented Cows is our effort to make the case, not with faith, but facts, that if you treat people right, you'll make more money. In a profound but simple way\ it establishes, for the first time we're aware of, clear linkage between an organization's employee relations practices and its bottom line.

1001 Ways to Reward Employees by Bob Nelson, Kenneth H. Blanchard. This chock-full guide to rewards of every conceivable type for every conceivable situation, written by management specialist Bob Nelson, offers over a thousand innovative ideas beyond the expected raise and/or promotion.

Human Resource Champions : The Next Agenda for Adding Value and Delivering Results by David Ulrich. The management of human resources, says the author, holds the key to an organization's future success. HR people serve as strategic players, administrative experts, employee champions and change agents. Full of illustrations and examples from dozens of companies, this book show how HR professionals can operate in all four areas simultaneously. .

The 8 Practices of Exceptional Companies : How Great Organizations Make the Most of Their Human Assets by Jac Fitz-Enz. The founder and president of the prestigious Saratoga Institute identifies best practices in human asset management.

96 Great Questions to Ask Before You Hire by Paul Falcone. Presented in a handy question-and-answer format, this book supplies 96 probing interview questions, plus helpful tips on interpreting the responses. With questions covering 17 topics and applications to every kind of job opening, the book serves as both a ready reference for managers and a refresher course for seasoned human resources pros.

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